Industries: Banking & Finance Industry
Our customized range of banking and finance services help you address the rising costs and technological changes in this industry. We offer services like bank and credit card reconciliation, financial reporting, virtual accounting, and bookkeeping etc.
Project Management
Full Stack Software Programming
Full Stack Software Programming
For over 23 years, Flowz has been the #1 remote staffing provider for executives and their businesses globally. We offer:
- World-class infrastructure, technology, and security
- 24/7 Dependable customer care
- Immediate 40% savings on overhead costs
Software Programmer
Software Programmer
For over 23 years, Flowz has been the #1 remote staffing provider for executives and their businesses globally. We offer:
- World-class infrastructure, technology, and security
- 24/7 Dependable customer care
- Trained virtual staff
Web Page Design
Contact Center
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Our contact center solution includes all simple to advanced features including a few unique features. Flowz Call Center is furnished with 2000+ features. Some of them are:
3D
Ads
Animation & Illustrations
Apparel
Artwork Proofs
Awards
Bags
Banners
Brochures & Flyers
Business Cards & Stationery
Calendars
Cap Designs
Case Studies
Catalog
Challenge Coins 3D Coins
Clipping Paths
Color Separations
Digital & Physical Banners, Ads
Email Marketing Ads
Embroidery Digitizing
Folders, Envelopes, Headers
Forms
Holiday Theme
Infographics
Invitations
Labels
Landing Pages
Lanyards
Line Drawing
Logos
Magazine Covers & Layouts
Medals
Menus
Mobile
Motion Graphic GIFS
Newsletters
Packaging
Podcast Logos
Postcards
Posters
Presentations
Product Design
Program Guides
Real Estate
Screen Printing
Signs
Silk Screen
Social Media
Tradeshow Booth
Umbrellas
Vector Art, Redraws, Clean Up
Vehicle Wraps
Virtual Samples
Website Design
CRM Integration
- Flowz CRM, Zoho, Vtiger, SugarCRM, Zendesk, Salesforce
- Single Sign On (SSO)
- Popup Customer CRM record Automatically
- Data push from CRM to Contact Center Solution
Technical Details
- GSM gateway
- PRI gateway
- PRI card
- FXO / FXS gateway
- Windows, Mac, Linux, iOS, & Android, Chrome, Firefox, Edge, Safari, & Opera
Service CRM
Product Features
CASE MANAGEMENT
CONTACTS MODULE
ACCOUNTS MODULE
PRODUCTS/SERVICE MODULE
DEPARTMENTS
KNOWLEDGE BASE
EMAIL TEMPLATES
NOTIFICATIONS
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Customer service agents are provided with 360-degree overviews on cases, accounts and contacts.
Provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.
Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Service CRM.
FEATURED MODULES
Leads module
Accounts module
Contacts module
Opportunities module
Quotes module
Products module
Price books module
Campaigns module
Case Management module
Contracts module
Events module
Tasks module
Notes module
Email sending
Notifications
Social Media integration
Module builder (Available with Flowz)
Dashboards builder (Available with Flowz)
Chart builder
Automation / workflows
Module user permissions
Field user permissions
Team Messaging
Responsive design
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |
Sales CRM
Product Features
TRACK LEADS
TRACK OPPORTUNITIES
RECORD CONTACTS
GENERATE QUOTES
SET PRICING
PRODUCTS/SERVICES
CAMPAIGNS MODULE
ACCOUNTS MODULE
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2019
Latest Update
June 26, 2020
Product Description
Flowz Sales CRM is one of the most advanced Customer Relationship Management platforms in the world.
With Flowz Sales CRM, handling customer, partner and supplier relationships and building meaningful workflows around them has never been easier.
Seamless integration with Flowz Messaging makes customer engagement and communications a pleasure.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Sales CRM.
FEATURED MODULES
- Leads module
- Accounts module
- Contacts module
- Opportunities module
- Quotes module
- Products module
- Price books module
- Campaigns module
- Case Management module
- Contracts module
- Events module
- Tasks module
- Notes module
- Email sending
- Notifications
- Social Media integration
- Module builder (Available with Flowz)
- Dashboards builder (Available with Flowz)
- Chart builder
- Automation / workflows
- Module user permissions
- Field user permissions
- Team Messaging
- Responsive design
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |
Flowz Chat
Product Features
ONE TO ONE CHATS
GROUP CHATS
PUBLIC CHATS
NOTIFICATIONS
SEARCH
SECURITY & ENCRYPTION
FILE SHARING
ONLINE STATUS
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
One-to-one messaging
Group messaging
Public channels
Private channels
Search functionality
Threaded messaging
Push Notifications
Online status of coworkers
File sharing
Inline-image viewing
Rich message formatting
Edit or delete messages
React to messages
Mention users
Emoji support
Bookmark channels & messages
Pin channels & messages
Advanced access control
Responsive design
SSL Security
Multilingual ready
Unlimited users
Unlimited message history
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |
Marketing Automation
Product Features
CONTACT NURTURING
CAMPAIGN MARKETING & DRIP PROGRAMS
SOCIAL MEDIA INTEGRATION
LANDING PAGES & ASSETS
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2015
Latest Update
November 26, 2019
Product Description
Create compelling campaigns in seconds with flexible templates that resonate with your audience.
- Email marketing is the most common place to start using marketing automation. Flowz marketing automation tool comes with some of the most powerful features
- Tags and custom fields give users a way to group or segment their contacts, enabling them to communicate with different segments in a more effective, personal way.
- Emails, forms, site tracking and attribution enable users to communicate with and understand their customers’ behavior.
- Visual automation builders give users an easy way to create a complex flow to guide customers through a unique customer journey.
- Reporting brings in all of the data and allows users to measure the effectiveness of their marketing.
- Pipelines effectively manage the sales process as it allows marketing teams to efficiently “hand off” leads to sales to close a deal.
- Engagement marketing engine: Marketing automation allows marketers to conduct marketing processes and conversations across online and offline channels.
- Target content specifically tailored to an individual’s specific user profile.
- Group customers and prospects by what they like: common behaviors, interests, and demographic details.
- Test different variables like email send times and subject headings.
- Integrate marketing channels like customer relationship management databases or CRMs.
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |