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Service CRM

Price: Included with paid subscriptions

Service CRM Software

LICENSE FREE

REPLACE Salesforce Service Cloud

GROWS with your business

Fully Featured

Technical Details...
Get Flowz Free
ON DEMAND
Plan Summary $0

Any Service: First Job Free (Upto 3 Hours)

All Services: On-Demand Access


25 Cents/Min

All Services


Software – Full Access

15 Day Trial


24 Hour or Faster

Turn Time On Most Jobs


24×7 Support


Services Benefits

Software Benefits

Product Features

CASE MANAGEMENT
CONTACTS MODULE
ACCOUNTS MODULE
PRODUCTS/SERVICE MODULE
DEPARTMENTS
KNOWLEDGE BASE
EMAIL TEMPLATES
NOTIFICATIONS

Software Description

● FID: FlowzServiceCRMAppV1

● Original Release Date: September 14, 2018

● Latest Update: November 26, 2019

Product Description

Customer service agents are provided with 360-degree overviews on cases, accounts and contacts.

 

Provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.

 

Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.

 

Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.

 

Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Service CRM.

 

Case Management module

Contacts module

Accounts module

Product Management module

Entitlements module

Departments module

Knowledge Base module

Email templates

Notifications

Team Messaging

Module builder

Pages & Dashboards builder

Chart builder

Social Media integration

Module user permissions

Field user permissions

Automation / workflows

 

Get Flowz Free
ON DEMAND
Plan Summary $0

Any Service: First Job Free (Upto 3 Hours)

All Services: On-Demand Access


25 Cents/Min

All Services


Software – Full Access

15 Day Trial


24 Hour or Faster

Turn Time On Most Jobs


24×7 Support


Services Benefits

Software Benefits

Technical Details

 

Chrome v78+
Firefox v68+
Safari v12+
Edge v44+
iOS iPhone 5s devices and later with iOS 12+
Android Android 7+