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Omnichannel Call Center

Price: Included with paid subscriptions

Contact center & PBX software solution

LICENSE FREE

Replace RingCentral and others
100% Browser-based, NO downloads

World-class and Fully Featured

Technical Details...
Get Flowz Free
ON DEMAND
Plan Summary $0

Any Service: First Job Free (Upto 3 Hours)

All Services: On-Demand Access


25 Cents/Min

All Services


Software – Full Access

15 Day Trial


24 Hour or Faster

Turn Time On Most Jobs


24×7 Support


Services Benefits

Software Benefits

Software Description

● FID: FlowzCallCenterAppV1

● Original Release Date: September 14, 2018

● Latest Update: November 26, 2019

Product Description

Features of the Flowz Contact Center Software:

Our contact center solution includes all simple to advanced features including a few unique features. Flowz Call Center is furnished with 2000+ features. Some of them are:

SIP and PRI Line Support

Web based interface

Inbound, Outbound & Blended Campaigns Management

Inbound, Outbound & Blended Lead Management

Inbound & Outbound IVR

Multi-level IVRS

Latest and advanced ACD

Automatic Call Distribution

Longest idle agent-based call routing

Agent performance statistics

Status of dialed and captured leads

Live agent monitoring

ATT – Average Talk Time

AHT – Average Hold Time

Trunk Utilization Statistics

Abandoned Call Statistics

ACW – After Call Work

Do not dial controlling

Progressive dialer

Manual dialer

Auto Dialer

Predictive dialer

Power dialer

SIP trunk management

DID management

Unlimited call queue

Live call monitoring

Multi-tenant support

100% voice logging

Digital Call Recording & Monitoring

Multilingual support

Real-time call status

Voicemail

Outbound scheduler

Call transfer

3-way conference

Call park and pickup

Whisper

Barge-in

Call intervention

Standard reports and other range of reports

Graphical reports

CRM Integration:

Flowz CRM, Zoho, Vtiger, SugarCRM, Zendesk, Salesforce

Single Sign On (SSO)

Popup Customer CRM record Automatically

Data push from CRM to Contact Center Solution

Get Flowz Free
ON DEMAND
Plan Summary $0

Any Service: First Job Free (Upto 3 Hours)

All Services: On-Demand Access


25 Cents/Min

All Services


Software – Full Access

15 Day Trial


24 Hour or Faster

Turn Time On Most Jobs


24×7 Support


Services Benefits

Software Benefits

Technical Details

GSM gateway

PRI gateway

PRI card

FXO / FXS gateway
Windows, Mac, Linux, iOS, & Android
Chrome, Firefox, Edge, Safari, & Opera