Departments: Back Office Support
Sales Support Representative
Live Chat BOT Programming
Live Chat BOT Programming
For over 23 years, Flowz has been the #1 remote staffing provider for executives and their businesses globally. We offer:
- World-class infrastructure, technology and security
- 24/7 Dependable customer care
- Trained remote staff
PSD to HTML Conversion
Shopify Store Management
Contact Center
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Our contact center solution includes all simple to advanced features including a few unique features. Flowz Call Center is furnished with 2000+ features. Some of them are:
3D
Ads
Animation & Illustrations
Apparel
Artwork Proofs
Awards
Bags
Banners
Brochures & Flyers
Business Cards & Stationery
Calendars
Cap Designs
Case Studies
Catalog
Challenge Coins 3D Coins
Clipping Paths
Color Separations
Digital & Physical Banners, Ads
Email Marketing Ads
Embroidery Digitizing
Folders, Envelopes, Headers
Forms
Holiday Theme
Infographics
Invitations
Labels
Landing Pages
Lanyards
Line Drawing
Logos
Magazine Covers & Layouts
Medals
Menus
Mobile
Motion Graphic GIFS
Newsletters
Packaging
Podcast Logos
Postcards
Posters
Presentations
Product Design
Program Guides
Real Estate
Screen Printing
Signs
Silk Screen
Social Media
Tradeshow Booth
Umbrellas
Vector Art, Redraws, Clean Up
Vehicle Wraps
Virtual Samples
Website Design
CRM Integration
- Flowz CRM, Zoho, Vtiger, SugarCRM, Zendesk, Salesforce
- Single Sign On (SSO)
- Popup Customer CRM record Automatically
- Data push from CRM to Contact Center Solution
Technical Details
- GSM gateway
- PRI gateway
- PRI card
- FXO / FXS gateway
- Windows, Mac, Linux, iOS, & Android, Chrome, Firefox, Edge, Safari, & Opera
Service CRM
Product Features
CASE MANAGEMENT
CONTACTS MODULE
ACCOUNTS MODULE
PRODUCTS/SERVICE MODULE
DEPARTMENTS
KNOWLEDGE BASE
EMAIL TEMPLATES
NOTIFICATIONS
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Customer service agents are provided with 360-degree overviews on cases, accounts and contacts.
Provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.
Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Service CRM.
FEATURED MODULES
Leads module
Accounts module
Contacts module
Opportunities module
Quotes module
Products module
Price books module
Campaigns module
Case Management module
Contracts module
Events module
Tasks module
Notes module
Email sending
Notifications
Social Media integration
Module builder (Available with Flowz)
Dashboards builder (Available with Flowz)
Chart builder
Automation / workflows
Module user permissions
Field user permissions
Team Messaging
Responsive design
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |
Sales CRM
Product Features
TRACK LEADS
TRACK OPPORTUNITIES
RECORD CONTACTS
GENERATE QUOTES
SET PRICING
PRODUCTS/SERVICES
CAMPAIGNS MODULE
ACCOUNTS MODULE
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2019
Latest Update
June 26, 2020
Product Description
Flowz Sales CRM is one of the most advanced Customer Relationship Management platforms in the world.
With Flowz Sales CRM, handling customer, partner and supplier relationships and building meaningful workflows around them has never been easier.
Seamless integration with Flowz Messaging makes customer engagement and communications a pleasure.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Sales CRM.
FEATURED MODULES
- Leads module
- Accounts module
- Contacts module
- Opportunities module
- Quotes module
- Products module
- Price books module
- Campaigns module
- Case Management module
- Contracts module
- Events module
- Tasks module
- Notes module
- Email sending
- Notifications
- Social Media integration
- Module builder (Available with Flowz)
- Dashboards builder (Available with Flowz)
- Chart builder
- Automation / workflows
- Module user permissions
- Field user permissions
- Team Messaging
- Responsive design
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |
Invoicing
Product Features
INVOICING
AUTO-BILLING
QUOTES & PROPOSALS
TIME-TRACKING
EXPENSE TRACKING
REMINDERS
SECURITY & ENCRYPTION
E-SIGNATURE
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Our invoicing app is your one-stop solution for all your invoicing needs. Whether you are small or medium sized-business or an individual freelancer, Flowz Invoicing ensures you can stay on top of your time, expenses and invoicing.
Invoices Auto-Billing
Custom Branded Design with Your Logo
Recurring Invoicing
Late-Payment Auto-Reminder Emails
Enable ‘Approve Terms’ Checkbox
Attach Invoice PDFs to Emails
30+ Gateways: Stripe, PayPal, more…
Accept Credit Cards, ACH, more…
Accept Deposits/Partial Payments on Invoices
Get Notified As Clients View or Pay Invoices
Track Payments
Quotations & Proposals
Convert Quotes into Invoices
Notifications As Clients Approve Quotes
Mass Emailing of Invoices
Time-Track Work
Convert Timed Tasks to Invoices with One Click
Manually Set Task Time Durations
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |