Industries: Biotechnology
Project Management
Full Stack Software Programming
Full Stack Software Programming
For over 23 years, Flowz has been the #1 remote staffing provider for executives and their businesses globally. We offer:
- World-class infrastructure, technology, and security
- 24/7 Dependable customer care
- Immediate 40% savings on overhead costs
Software Programmer
Software Programmer
For over 23 years, Flowz has been the #1 remote staffing provider for executives and their businesses globally. We offer:
- World-class infrastructure, technology, and security
- 24/7 Dependable customer care
- Trained virtual staff
Web Page Design
Custom Software Development
Prestashop Ecommerce Programming
Magento Ecommerce Programming
Service CRM
Product Features
CASE MANAGEMENT
CONTACTS MODULE
ACCOUNTS MODULE
PRODUCTS/SERVICE MODULE
DEPARTMENTS
KNOWLEDGE BASE
EMAIL TEMPLATES
NOTIFICATIONS
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2018
Latest Update
November 26, 2019
Product Description
Customer service agents are provided with 360-degree overviews on cases, accounts and contacts.
Provide the most excellent service quickly. Entitlements, detailed product info and the knowledge base are easily accessible, empowering agents with the means they need to boost customer satisfaction.
Advanced service desk insights are given, including where time is spent and what the related costs are. Key performance indicators are shown in charts on the home page, and the main dashboard and detailed insights are revealed in accounts or individual cases.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Service CRM.
FEATURED MODULES
Leads module
Accounts module
Contacts module
Opportunities module
Quotes module
Products module
Price books module
Campaigns module
Case Management module
Contracts module
Events module
Tasks module
Notes module
Email sending
Notifications
Social Media integration
Module builder (Available with Flowz)
Dashboards builder (Available with Flowz)
Chart builder
Automation / workflows
Module user permissions
Field user permissions
Team Messaging
Responsive design
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |
Sales CRM
Product Features
TRACK LEADS
TRACK OPPORTUNITIES
RECORD CONTACTS
GENERATE QUOTES
SET PRICING
PRODUCTS/SERVICES
CAMPAIGNS MODULE
ACCOUNTS MODULE
Software Description
FID
FlowzCallCenterAppV1
Original Release Date
September 14, 2019
Latest Update
June 26, 2020
Product Description
Flowz Sales CRM is one of the most advanced Customer Relationship Management platforms in the world.
With Flowz Sales CRM, handling customer, partner and supplier relationships and building meaningful workflows around them has never been easier.
Seamless integration with Flowz Messaging makes customer engagement and communications a pleasure.
Granular permissions allow you to effectively and securely manage all relationships in your organisation, both inside and outside the firewall.
Freedom and control over your critical customer data and exchanges is more complete and secure than ever with Flowz Sales CRM.
FEATURED MODULES
- Leads module
- Accounts module
- Contacts module
- Opportunities module
- Quotes module
- Products module
- Price books module
- Campaigns module
- Case Management module
- Contracts module
- Events module
- Tasks module
- Notes module
- Email sending
- Notifications
- Social Media integration
- Module builder (Available with Flowz)
- Dashboards builder (Available with Flowz)
- Chart builder
- Automation / workflows
- Module user permissions
- Field user permissions
- Team Messaging
- Responsive design
Technical Details
Chrome | v78+ |
Firefox | v68+ |
Safari | v12+ |
Edge | v44+ |
iOS | iPhone 5s devices and later with iOS 12+ |
Android | Android 7+ |