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Hire Office Beacon Pros

Hire full-time or part-time staff

Pre-screened and fully qualified

One on one, direct communications

Shifts on your time zone

Schedule A Call

Download Service Guide

For over 20 years, Office Beacon has been a global leader helping businesses everywhere handle their outbound-call-center needs. Contact us today so that we can help you with your requirements.

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    Outbound Call Center Specialist

    For over two decades, Flowz has been the #1 remote assistant provider for executives. We provide:

    • World-class infrastructure and technology
    • Absolute data protection and confidentiality
    • Transparent contracts with a ‘Cancel Anytime’ policy

    Hire Office Beacon Pros

    Hire full-time or part-time staff

    Pre-screened and fully qualified

    One on one, direct communications

    Shifts on your time zone

    Schedule A Call

    Download Service Guide

    For over 20 years, Office Beacon has been a global leader helping businesses everywhere handle their outbound-call-center needs. Contact us today so that we can help you with your requirements.

      Downloading.....

      Outbound Call Center Specialist

      For over two decades, Flowz has been the #1 remote assistant provider for executives. We provide:

      • World-class infrastructure and technology
      • Absolute data protection and confidentiality
      • Transparent contracts with a ‘Cancel Anytime’ policy
      Book A Call

      Outsource Your Tasks to an Outbound Specialist

      Outbound strategies not working out? Our virtual assistants can help you maximize your outbound sales efforts.

      Outbound Collection Services

      Our outbound specialists manage all activities related to collecting your debts in a timely manner.

      • Dispute Management
      • Customer Tracking & Data Validation
      • Early/Late Stage Debt Collection

      Customer Survey

      Our outbound specialists conduct customer pulse surveys to gauge their attitude towards your products/services.

      • Measuring Client Satisfaction
      • Investigating Customers’ Motivations
      • Performing Market Research

      Telemarketing

      Flowz’s representatives focus on building rapport and promoting your products/services on customer calls.

      • Answering Calls
      • Measuring KPIs
      • Handling Customer Issues
      • Contacting Existing & Potential Customers
      • Scheduling Appointments

      Lead Generation

      Flowz’s outbound specialists help you gain more web traffic and turn web visits into sales with tailored marketing strategies

      • Making Outgoing Calls
      • Contacting Prospects to Qualify Leads
      • Researching, Tracking, Maintaining and Updating Leads
      • Researching and Maintaining Lead Generation Database

      Information Verification

      Our executives offer in-depth data verification. They maintain accuracy, completeness, and consistency in your customer data.

      • Insurance Verification
      • Employee Verification
      • Third-Party Verification
      • Customer Data Verification

      Tele Sales Support

      Our specialists use sales intelligence to devise strategic pitches. They help you get sales-ready customers and improve the closure ratio.

      • Answering Customers’ Concerns
      • Generating Sales from Potential Customers
      • Meeting Sales Quotas

      Appointment Scheduling

      Boost productivity and enhance customer satisfaction with our dedicated appointment scheduling services.

      • Organizing Workflow
      • Scheduling Reminders
      • Scheduling Meetings
      • Managing Calendar
      • Scheduling Appointments – Service of Sales call

      B2B and B2C Cold Calling Support

      Be it a business or a consumer, our experienced reps leave the best first impressions and build credibility on cold calls.

      • Inbound Sales Support
      • Lead Nurturing
      • Sales Follow Ups
      • Executing B2B/B2C Lead Generation Campaigns
      • Executing B2B/B2C Lead Generation Campaigns

      Effective Product/ Service Promotion

      Flowz’s reps utilize unmatched promotional tools to expand your market reach and increase your loyal clientele.

      • Researching Business Processes
      • Offering Attractive Promotional Tools
      • Identifying Customer Interests
      Book A Call

      Why Choose an Flowz Outbound Specialist?

      Flowz Inbound Specialist

      • No hassles related to onboarding or training.

      • Pay only for projects/hours worked, with no employee benefits.

      • Readily available backup resources at no additional cost.

      • Complete data privacy through EY audits.

      In-House Employee

      • Additional resources needed for employee onboarding, and training.

      • Regardless of workload, manage long-term payments and employee benefits.

      • Scope of financial loss due to resource crunch and high turnover period.

      • Managing security is very expensive.

      Why Flowz’s Outbound Specialist?

      01.

      Multilingual Call Center Reps

      Our specialists are fluent in English, Spanish, Filipino, Mandarin, and Latin, which gives you a competitive edge.

      02.

      Reduced Staffing Costs

      Avoid spending hefty amounts on in-house agents. We have decades of experience sourcing talented reps at an affordable price.

      03.

      24*7 Omnichannel Service

      Our call center reps interact with customers via phone, email, and social media to ensure an immediate response.

      04.

      Complementary Premium Software

      Our call center services come with free software that includes cloud-based platforms, VoIP, email, and webchat.
      Book A Call

      Other Call Center Specialists

      Inbound Specialist

      Our inbound specialists are trained to provide best-in-class solutions like customer support, help desk, inquiry handling, and more.

      Back Office Specialist

      Grow your company’s bottom line with a host of back office services like appointment setting, billing and payment, and business support services.

      Answering Specialist

      Get your hands on our multilingual answering specialists, who work round the clock to address all your customer queries on time.

      Book A Call

      Remote Staffing We Provide

      Flowz has been sourcing talented remote assistants for its clients since 2001.
      We strive to help business owners lighten their operational workload so they can focus on scaling their businesses.

      Executive & Personal Assistants

      No job role is off-limits for us. Reach out to hire specialists like engineering estimators, medical billers, legal assistants, etc.
      Learn More

      Virtual Sales Staffing

      Build stronger sales pipelines with flowz. Outsource prospect appointment setters, sales support reps, and call center specialists.
      Learn More

      Virtual Marketing Staffing

      Our marketing experts streamline all your online marketing needs. Flowz SEO assistants help your technical leads with PPC management, SEO fixes, etc.
      Learn More

      Virtual Software Staffing

      Hire our app developers to build your apps from concept to implementation. Flowz’s website developers help create websites that meet your technical and design needs.
      Learn More

      Virtual Operations Staffing

      Simplify your operations with Flowz. Outsource inventory management experts, order management specialists, graphic designers, and more.
      Learn More

      Graphic Design Staff

      Invest in premium graphics design experts for your print or digital publishing projects. We follow your branding guidelines to the tee and ensure to use the right font and optimize your images.
      Learn More

      Finance Staff

      Flowz’s finance professionals create reports, process invoices, monitor cash flows, and manage and configure accounting software. They also handle various other clerical tasks.
      Learn More
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      Why Choose Flowz?

      why office beacon
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      Rapid recruitment process
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      Weekly performance reporting
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      Absolute data protection
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      Lowered employment costs
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      Remote staff will work on your schedule

      Outbound Call Center Staffing FAQs

      CLIENT TESTIMONIALS

      Take a Listen to Our Customers

      VIEW ALL
      Sean Taba

      Sean Taba

      Flowz's remote staff work with engineering companies to significantly improve their bottom lines, gain access to technical staff and ramp up operations. With our business growing exponentially.

      Sean Taba

      CEO at Best Contracting
      Simon Kaye

      Simon Kaye

      We saw Flowz as a potential solution Expert. We’ve been working with Flowz for a number of years now. We get a dedicated person on our business and that works incredibly well. But the really great thing is that they are dedicated to us.

      Simon Kaye

      Jaguar Freight
      Abid Sattani

      Abid Sattani

      Flowz has really enabled us to grow faster by hiring double the talent for a single local resource cost and having multiple eyes for that solution has made us grow faster due to the increased quality and faster turn times...

      Abid Sattani

      Elite Health Services
      Wendy Barlin, CPA

      Wendy Barlin, CPA

      We are not able to get more work done in a more cost effective way.  They are incredibly valuable resources and besides just the cost savings, I save about 50% in time.

      Wendy Barlin, CPA

      CEO, Barlin & Associates
      David Nicholson

      David Nicholson

      Flowz provides the full spectrum of services. As I think about our growth, that partnership has been a very important part of it. Our industry is complex, and our ability to grow quickly is depending on partners like Flowz.

      David Nicholson

      CEO, Polyconcept North America
      Mitch Mounger

      Mitch Mounger

      Flowz has had an immediate and positive impact on our bottom line.  Being up in Seattle, it’s difficult to find the resources you need when you need it.   With Flowz we found a group of great employees who could work for us right away and at a very cost effective rate.

      Mitch Mounger

      CEO, Sunrise Identity
      Bill Korowitz

      Bill Korowitz

      I wish it was only me using Flowz and not my competitors.  We bought six companies and each company we buy we have integrated Flowz into them.

      Bill Korowitz

      CEO, The Magnet Group
      Chris Jackson

      Chris Jackson

      I think the simplest way to put it is that Flowz has a ‘can do’ attitude.  I’ve yet to present something to Flowz that they couldn’t do or figure out.  We’ve grown our business significantly and have acquired six companies. Flowz supports and interacts with all parts of our supply chain.

      Chris Jackson

      VP of Supply Chain, SpinMaster

      Virtual Staff We Provide

      Our Customers Say Excellent... 4.6 / 5.0 Trustpilot

      Choose Remote Staffing and Join Our Diverse Group of 4000+ Customers Today!

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